2024 Learning Resource Guide - Workplace Learning & Professional Development

Service Excellence: One Interaction at a Time Institute Value: Celebrate Collaboration

Customer service skills are a foundational competency for every professional. Although we all have countless priorities, the core of exceptional service still lies in our ability to proactively and effectively serve our customers. This highly interactive session will challenge you to delve deeper into the art of service excellence, regardless of your job role, and allow you an opportunity to identify the service excellence behaviors and techniques that are most impactful in your workplace.

Format In-Person Duration 7 Hours

Course Dates

April 24

To register for a session click on the preferred course date, sign in to the Faculty & Staff Learning Portal with your GT credentials, and confirm your registration.

50